The Federal Fair Credit Reporting Act (FCRA) is designed to promote accuracy,
fairness and privacy of information in the files of consumer credit reporting
agencies. AOA strongly endorses the letter and spirit of the FCRA. We believe
that this law and similar state laws recognize and preserve the delicate balance
between the rights of the consumer and the legitimate needs of commerce. You
can find the complete text of the FCRA at the FTC's
website.
If you have any questions, please call one of the Association offices
listed below.
WARNING: PLEASE
DO NOT GIVE OUT THE CONFIDENTIAL PHONE NUMBERS ON YOUR MEMBERSHIP
CARD OR A $15 CHARGE WILL BE INCURRED.
Your Association membership number is your account number. It appears on your
membership card.
This
Number Should Be Safeguarded As Confidential Since You
Will Be Billed And Responsible for any inquiries made through its use. Any unauthorized use should be reported
immediately to the Association Business Office and arrangements
made for a new number and/or a password on the account.
Each
month you will receive an itemized billing for charges
incurred during the preceding month, if any. There is a
separate charge for each name researched.
MONTHLY
BILLINGS MUST BE PAID ON A CURRENT BASIS. You can save
the $10 service fee when you pay your account within 10
days of receipt. The Association reserves the right to
refuse service and other membership benefits to delinquent
accounts.
Interest
will be charged at 18% per annum on accounts having charges
45 days or more past due. Accounts 60 days past due are
automatically suspended until paid in full. All accounts
are monitored by the major credit bureaus and a substantially
delinquent account may adversely affect your credit.
Your
membership is annual and you will be billed approximately
30 days prior to it's expiration for renewal. A delayed
renewal will cause an interruption in service.
The
Apartment Owners Association 
Monday
- Friday 8:30 am to 8:30 pm